Receive confirmation email with video call details
Prepare questions about your health concerns
Ensure stable internet connection
Find a quiet, private space
🩺 During Your Session
Review health history and current concerns
Traditional Chinese Medicine constitution analysis
Discussion of symptoms and lifestyle factors
Personalized wellness recommendations
Q&A session for your specific questions
📨 After Your Consultation
Detailed summary email within 24 hours
Personalized product recommendations
Lifestyle and dietary suggestions
Follow-up schedule (if recommended)
Access to ongoing email support
Frequently Asked Questions
Which consultation type should I choose?
Online Consultation (30 min) - Great for first-time clients or specific health questions. Comprehensive (60 min) - Best for complex health issues or complete wellness planning. Follow-up (20 min) - For existing clients to review progress and adjust protocols.
How do I prepare for my consultation?
Simply complete the health questionnaire during booking and prepare any specific questions about your health concerns. No special preparation is needed.
What if I need to reschedule?
You can easily reschedule up to 24 hours before your appointment using the link in your confirmation email, or contact us directly.
What technology do I need?
You'll need a device with camera and microphone (computer, tablet, or smartphone) and stable internet connection. We'll send you the video call link before your appointment.
Are consultations covered by insurance?
Coverage varies by insurance provider. We recommend checking with your insurance company. We can provide receipts for reimbursement purposes.
Need Additional Support?
📧 Email Support
support@xuanyuanglobal.com
We respond within 24 hours
💬 Questions?
Contact us before booking
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